Privacy Policy
Effective date: January 1, 2025
KermaLab, Inc. ("KermaLab", "we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit kermalab.com or contact us.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, company name, and message when you submit our contact form. We do not collect information automatically beyond standard server logs (IP address, browser type, referring URL) for security and diagnostic purposes.
2. How We Use Your Information
We use the information we collect to: • Respond to your inquiries and provide requested services • Communicate with you about projects, proposals, and updates • Improve our website and services • Comply with legal obligations We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Data Retention
We retain contact form submissions and correspondence for up to 3 years to support ongoing business relationships and legal compliance. You may request deletion of your data at any time by contacting us at contact@kermalab.com.
4. Cookies & Tracking
Our website does not use advertising cookies or third-party tracking scripts. We may use minimal functional cookies (e.g., session state) that are strictly necessary for the website to operate. We use Cloudflare Turnstile for CAPTCHA verification; its privacy policy is available at cloudflare.com/privacypolicy.
5. Data Security
We implement industry-standard security measures including HTTPS encryption, access controls, and secure server configurations to protect your personal information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our website is hosted on servers that may be operated by third-party providers. We ensure these providers maintain appropriate data protection standards. Links to external websites are provided for convenience; we are not responsible for their privacy practices.
7. Your Rights
Depending on your jurisdiction, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate data • Request deletion of your data • Object to or restrict processing • Data portability To exercise these rights, email us at contact@kermalab.com. We will respond within 30 days.
8. International Transfers
KermaLab operates with team members across Silicon Valley, CA; London, UK; and Dubai, UAE. Your data may be processed in any of these locations. We ensure appropriate safeguards are in place for cross-border transfers in compliance with applicable law.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
11. SMS & Text Messaging
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: KermaLab, Inc. 807 Dracena Ct, Richmond, Texas 77406, USA Phone: +1 (530) 448-0201 Email: contact@kermalab.com